Holy heck, I just realized that I’ve been playing a major portion of Jurassic World: Evolution entirely wrong.
In a nutshell: the game has two types of ratings to determine the success of your parks. One is a dinosaur rating, which uses the total number of dinosaurs, the number of distinct species, the cumulative ratings of individual dinosaurs (based on completeness of gene code and addition of genetic modifications), and the general welfare of the animals to determine how well your park is doing. The other is a guest rating, which looks at security, capacity, and satisfaction to similarly assess the human side of the park’s performance. Both ratings work on a five-star scale, and the average of their scores dictates your park’s overall five-star rating.
Guest satisfaction has always been a struggle for me. It’s easy going at first because you don’t have that many guests, so throwing in a few basic goods and services (restaurants, shops, and restrooms) will satisfy them enough. But as the park grows with the draw of more and better dinosaur attractions, guests demand more. I’ve always struggled to get from 4.5 stars to 5 stars because my dinosaurs toward the later stages of a park’s life are so popular that the park is overrun. I manage it, but it often requires a lot of buildings that make my park look ugly and cluttered and that slow down the performance of the game. And even then, guest opinion oscillates quite a bit. I remember using the trick of shutting down and reopening parks to get the guest count down so that I could beat the system and get a five-star park rating when I was ready to move on to the next island.
Only there’s no reason to “beat the system” because you can build a successful park that stays steady at five full stars, no matter the island or challenges before you. I’ve been overlooking obvious management features all this time.
Most buildings aimed at guests have three types of features to control: the number of staff, the type of product sold, and the price of the product. I’d fiddled with these controls before on many occasions, but I never found much rhyme or reason behind them. I don’t know if these features have been improved since release or if I just didn’t spend enough time with them, but they’re crucial when used correctly. As your park builds in popularity, you should be looking to your structures to see which specific buildings are popular. They might warrant staff increases if they are maxed out with visitors; that way, more guests can use a given building at a time. In contrast, it might be time to tear down a seldom-used facility that’s not contributing to guest satisfaction or park revenue. As something gains in popularity, people are more desirous of premium items at that location, and they are more willing to pay more. Manage these features, and you can have a tremendously successful five-star park that still looks neat and orderly, that doesn’t have constant fluctuations in guest satisfaction, and that more efficiently uses limited park resources (chiefly space and power).
I don’t think I ever figured this out before, not even back when I completed the original campaign the first time around. If I did, it was late in the game, I may have never maximized the value of that knowledge, and I must have forgotten in the many intervening months before I returned to the game. But I doubt I figured it out, at least not fully, or else it’s hard to understand why I found the sandbox and challenge modes to be such a turn-off. Now the challenge modes are piquing my interest more, and I think I will check them out once I get through the copious story content available (and after I go back to optimize my other parks in this campaign save file).
I wrote the following in my original review of the game:
There are a lot of deep statistics that are never explained anywhere in the game, but you only have to get a cursory understanding of any process to make it work. I still don’t fully understand how staffing, item quality, and price affects guest satisfaction with a particular store, and other than knowing that sales price should at least be higher than my own cost, I never did bother to figure it out. I didn’t need to. After I grew frustrated with one park always hovering around 4.5 stars because my continued success would draw down guest satisfaction as demand would continuously outstrip supply, I discovered via a forum tip that you could just close your park down briefly–then everyone would be excited with the reopening and the overcrowding would be gone, solving the problem for a while. Again, the game can be challenging, but it’s typically open to being exploited–and since it’s all about the bottom line with profits and divisional reputation, the game sort of encourages that exploitative mentality.
That doesn’t read like someone who ever figured out how to manage guest buildings. In my defense, my experimentation never really seemed to pay off. I’d try too early in a park’s life, when screwing with the values was more likely to increase how much a facility was costing me, instead of rewarding me with increased paying guests or higher profits. Later in each park, the process of building new stores was so ingrained that I didn’t ever seriously reconsider my tactics. Now I know that some buildings would go unattended even as guests complained about a lack of a good or service that those buildings supplied because they weren’t placed in areas of high guest activity, near major pathways or exhibits. Simply adding more buildings wasn’t solving the problem. Guests weren’t going to go out of their way to find a hidden restroom tucked behind a power plant; they’d instead wait on the overcrowded, obvious restroom and complain about that. It’s a realistic system, but one that is never explained in the game.
It’s a little embarrassing that it took me this long to figure it out. At the same time, at least I did manage to figure it out on my own!
While I thought this was worth writing about because it showcased a more complex hidden system within Jurassic World: Evolution while providing a hopefully amusing personal anecdote, I’d be glad to hear that someone considering the game, or already struggling with its management systems, found this and saved themselves a lot of time and frustration! And I’d sure love to hear any other tips or tricks people have for providing the best park management experience for all their guests. It took me this long to figure out this basic gameplay component. I shudder to think how long it might take me to learn and master more advanced strategies…